UNACCEPTABLE!!! CANT USE AS PS PLUGIN.

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Shaun Clapham

July 23, 2020 01:38

I've tried 3 times to uninstall, restart, reinstall ps plugin doesn't work. Wth is going on. I need a solution or a refund.

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Helga Rowles

July 23, 2020 07:52
Hi Shaun,

Just to make sure we're on the same page. By restarting, do you mean restarting Luminar 4 or your PC? If you haven't tried restarting your computer, please do so.

Also, please make sure that Photoshop is closed when you follow the steps below.
- Launch Luminar
- Click File > Install Plugins.
- Click Uninstall next to Photoshop
- Restart your computer
- Launch Luminar
- Click File > Install Plugins
- Then click Install to install the plugin again.
If the issue remains, please contact our support team at skylum.com/support so we can look into the issue you're encountering.
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