After updating from 4.2 to 4.3

Answered

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5 comments

  • Official comment
    Avatar
    Helena Carter

    Hi Everyone,

    Please, reach us via https://skylum.com/support and we'll do our best to help you get Luminar 4 up and running.

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    Sjaak Kole

    I dit also restore back to version 4.2 with timemachine, but this is not a good solution. I use MacPro with MacOS High Sierra. Version 4.2 works alright. 

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    Roberto Reggimenti

    I have the same problem with iMAC MacOs Hight Sierra 10.13.6. After updating the application crashes always.

    And now?

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  • Avatar
    Heinz Stöffler

    Please send your crash reports!
    How to find ...?

    Open Finder.
    Click Go in the top menu > click Go to Folder.
    Paste the following path: ~/Library/Logs/DiagnosticReports and click Go.
    In the folder that opens find the most recent files with Luminar 4 in their names and attach them to your email.

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  • Avatar
    Heinz Stöffler

    ... to:
    support@skylum.com

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