Luminar 4 and screenshot

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    Geoffrey Hahn

    They aren't asking for a screen shot, per se.  They are asking that you make a video recording so they can see precisely what you are doing in the program.  

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    Austin Miller

    Hi Harry! In order for us to looks into the issue and troubleshoot it more effectively, we need to see what actions are performed before the issue happens. It would be highly appreciated if you can send us the screen-recording.

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