Comments

13 comments

  • Official comment
    Avatar
    Helena Carter

    Hi Steve Reich,

    For now, there's no precise ETA, however, 4.3.0 update should be released within a month. Thanks so much for your patience!

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  • Avatar
    M L

    Hi Helena,

    the last info concerning the update I read was end of June. Now it's again postponed to mid of July when you say within a month? Originally it was communicated it will be end of May...is this really the way you want to keep the unsatisfied people on board?

    Best regards

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  • Avatar
    Richard Burns

    Why in the world would you want to "keep unsatisfied people on board"?  They bring

    nothing to the party other than snarky comments and complaints.

    -3
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  • Avatar
    Margaret Bright

    Hi guys, 

    We have encountered some difficulties that is why the release of the next update has got a bit delayed. The good news is that we have overcome them and are going to release the update 4.3.0 in the nearest time! Right now we are double-checking everything to make sure this update meets our customers' expectations. 

    We sincerely appreciate your patience!

    -2
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  • Avatar
    M L

    "They bring nothing to the party other than snarky comments and complaints."

    They paid for a product which has some problems. If you lose them they probably won't pay for the next version and won't recommend the software to others. if you satisfy them it can be the other way round.

    If you made mistakes you should be able to accept criticism and work on these issues. The complaints you mention are feedback from customers within a community. You have to admit that the criticism on missing promised performance updates is not unfounded.

    Thanks Margaret for your response. Hopefully the double-check can be finished soon.

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  • Avatar
    Richard Burns

    No, the complaints i am referring to are the ones that have no merit but rather seem

    to be the usual "face book " type rants.

     

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    Member

    it will be 4.3.0 or rather 4.4 ? I've heard about 4.4.2 is available somehow...

    0
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  • Avatar
    Mariusz Janosz

    I am an owner of Luminar 3 and 4. With my Pentax and Sony RAWs, processing is extremelly slow.

    Few days ago Capture One had a promo 55% off for Sony / Fuji / Nikon versions of Capture One Pro. I tried this and it's awesome fast! My RAWs from A7III is ready to work with 1-2 sec after I clicked on it, and this is so powerfull software from much higher ligue. I bought it for 67 EUR after promo code for lifetime licence. No longer wait for stable and fast release of luminar.

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  • Avatar
    Anastasia Davis

    Mariusz Janosz Hi! I am sorry if you had any performance issues with Luminar. A big update that targets performance issues will be released within a week. Please stay tuned!

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  • Avatar
    A1 43

    What's new with the 4.3.0?
    Skylum team member mentioned it was almost out soon on a Facebook comment.

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    Angela Andrieux

    Hi,

    We soft-launched Luminar 4.3 earlier this week and will be rolling out the update worldwide throughout the week. Please check back over the next couple of days. You should have it soon.

    https://skylum.com/blog/what-is-a-soft-launch

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    Martial Fournier

    Bonjour,

    Quand pour la France?

    Cordialement

     

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    Angela Andrieux

    Hi Martial,

    You should be able to run the update by the end of the week. :)

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