Hello. It´s unbelievable and without any excuse that so much time after the CR3 files hit the market and the Aurora doesn´t support it yet! I find this to be really disrespectful for your costumers. I own the luminar 2018, the luminar 3, luminar 4 and aurora. I bought it because i like your programs in general and i liked the way you were improving programs sometimes with free updates. But now I am starting to think that you care more about money than costumers.
It´s not such a big deal to update a program to support files! How do you expect that us use your programs if files are not supported? How come the Luminar 4 supports CR3 and not Aurora?? I tell you why...because you simply don´t care. You abandoned Aurora in 2019. You don´t update, you don´t improve...Guess what, I prefer now to pay 10$ a month to Adobe, at least they are constantly updating and UP TO DATE. Payed almost 200$ for this program to use it for 1 year?? Sadly I am considering to abandon your programs.
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