Can't export picture
After editing a picture, I can't export it. They export button is grayed out.
-
Really sad, meant to export panorama but couldn't (because of limit) do it and found this thread .... just 2 days left of trial mode, glad i found out now because i am not going to spend my money on a program that can not export my "whole" picture. Sorry and i hope you guys fix this. I will sure buy this program that same day as this fix comes.
-
Having the same issue, I think.
Every attempt I make to export an image after editing, it just won't complete the task. It appears to be attempting to export/save but nothing happens for 30 minutes.
Is there any way around this? Is this the result of attempting to work with big files, I'm editing 40+MB per image.
If there is a specific file size limit it would make sense to note that in the adverts....otherwise, it's useless to me.
Anthony -
@Anthony
If your image size is less than 15000 pxiels and if the export button isn't grayed out and you can click it then it is a different issue. If that is the case, try exporting to a different file format. I have had it go really slow sometimes when going from jpg to jpg. Try to export to tif. If that helps, then create another post describing the problem.
-
It is frustrating!! 10 months after someone spoke about this issue and it's still not fixed! The worse, is when you buy the software and there's is no information about this issue! I've bought it last week (v3.0) and I'm learning about this now!! Plus, someone said this here, "Our software wasn't initially developed as an editor for panoramas." Really?? Isn't a panorama a photo?! In fact, some big photographers that are using your program, do big panoramas... This doesn't make any sense... Any expectations on when this will be solved?
-
Hi David,
Please, contact our Support Team here so they can help: https://skylum.com/support
Best regards
-
Hi Cory,
I'm sorry to hear you're having trouble exporting an image. Please reach out to us at www.skylum.com/support and we'll be happy to help.
-
Yeah, I am done waiting on things to get done with Luminar. They keep adding features but never fix problems. I was hopeful 2 years ago they would fix issues with 2018. Luminar 3 didn't fix them and I am not giving 4 a shot when zero of the issues I have been watching forever ever got resolved...
-
I've just about had it with Luminar. I have the latest version running and cannot export full-size images (Olympus EM5 Mk2. RAW images). What is the point of being able to process images if you can't then do anything with them? Who is this system designed for? Clearly not serious photographers who want to produce images for printing for competitions. BTW the software is ridiculously slow to load. Much as I hated doing it I have had to take out a sub with Adobe, I was about to leave Lightroom after it went subscription, but Luminar is just not an alternative.
-
Hi Peter,
Please, contact us at support@skylum.com. We'll investigate the issue.
Please sign in to leave a comment.
Comments
38 comments