Luminar 4.2 crashes and won't reopen

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  • Official comment
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    Margaret Bright

    Hi,

    Please perform the following:

    • Open Finder.
    • Click Go in the top menu > click Go to Folder.
    • Paste the following path: ~/Library/Caches/SentryCrash/ and click Go.
    • Please locate and delete the Luminar 4 folder from the folder that opens.

    If the issue persists, please reach out to our support team for further assistance at https://skylum.com/support

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  • Avatar
    Jane Selverstone

    I have the same issue - it just started today after using Luminar 4.2 for weeks on 2018 MacBookPro. I just followed the instructions above, but they didn't help.

     

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