problem with first time installation of Aurora 2019
AnsweredPurchased from Amazon the Skylun pro bundle and tried to install Aurora HDR on my Window 10 PC
Installation of Aurora HDR started but after hitting accept license agreement a message "we are having problem connecting" pops up I re-downloaded another version of the software from Amazon and tried again with the absolutely same result
How to install the software
David Greenstein
248-672-0720
BTW can you mail me the actual installation CDs
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Official comment
Hi David,
If you're receiving "We are having trouble connecting, please check your internet connection and try again" error on Windows try the installer below:
Win: https://downloads.skylum.com/aurorahdr/win/1.0.0/AuroraHDR_Setup_Offline.exe
Our software is available via download only at this time. If you run into any issues with the link above please reach out to us at www.skylum.com/support and we'll be happy to further investigate the issue.
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