HEIC import issue Win10

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    Elena Blum

    Hi Rosin,

    Please note that, currently, HEIC files are supported only in the Mac version of Luminar. 

    We'll definitely consider changing this situation in the future, however, for now, there's no ETA for that. 

    We recommend you to install Adobe DNG Converter and convert your files to DNG file format (which is supported by Luminar). 

    Please use one of the links below to download Adobe DNG Converter:

    For Mac OS:
    http://www.adobe.com/go/dng_converter_mac/ 

    For Windows:
    http://www.adobe.com/go/dng_converter_win/ 

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    Rosin Tanya

    I just downloaded the DNG conveter from Adobe but got the error "The source folder does not contain any supported camera raw files" when I pointed it to my photos taken my iPhone.

    Advise?

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    Elena Blum

    Hi,

    Indeed, my bad!

    Apologies for this misunderstanding! It looks like Adobe DNG Converter cannot convert Heic to DNG yet.

    Maybe you can change the settings on the iPhone to create Jpegs or try the other converter.

    Please refer to the article: https://www.iseepassword.com/convert-heic-to-jpg.html

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    Larry Nicholson

    Similar issue, but with the Samsung HEIC format.

    As Samsung is a major manufacturer of android phones I expect this will become an increasing issue.

    Not everyone likes or uses Apple hardware

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    Larry Nicholson

    This software appears to do a decent conversion and unlike the one mentioned in the article above it is completely free to use. I hope people find it useful.  

    https://www.fonepaw.com/heic-converter/

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    GeK!

    This heic-converter does not work with Win10 to convert HEIC to PNG. It makes a big 64 MB file ending in .png and gives a success message but the file is not even viewable in Photos. Luminar 4 does not open it either.

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    Kirk Osborn

    You may try using this online converter: https://heictojpg.com/

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    Larry Nicholson

    Gek! Which HEIC converter are you referring too. It would be helpful for others to know.

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    Andres Tatter

    7 month and still the best option is to seek other software. Perhaps I should stick to Lightroom :)

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    Sylvia Morgan

    HEIC can't be opened in Windows. If you don't have MAC then I guess your only choice would be to convert them to another file type. Here's what I recommend.

    https://www.fonedog.com/phone-transfer/heic-converter.html

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    Roy Blackwell

    HEIC can be opened in Windows. Go to the Microsoft Store and install the HEIC extension. Whether that allows Luminar to open it I do not know. 

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    Kate Williams

    Hi guys,

    Among our apps on Windows, only Luminar AI currently supports HEIC files (starting from Update 3). 

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