Photolemur 3 just crashes Photos on the Mac

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    Kate Williams

    Hi Alan,

    Please note that Photolemur 3 is yet to be fully compatible with MacOs Catalina, in particular, with Apple Photos of this OS version. Hence the error when saving changes in Photolemur as extension. 

    As far as the crash is concerned, first of all, let's try reinstalling Photolemur. We recommend doing a full uninstall with AppCleaner. AppCleaner is a free app that automatically removes not only applications but also the related files, making 'clean' uninstall easy.

    If the issue persists, please contact us at https://skylum.com/support with a detailed description of the steps you do prior to encountering the issue. We'd like to get more information about the crash you're encountering and figure out whether it's the compatibility issue or something else entirely. 

    Hope to hear from you soon.

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    John Campbell

    Hi Kate 

    I followed your advice and instead of Photolemur crashing every 15-20 photos (which was just about ok for 100 photos and several restarts) it now crashes after 5 or 6. The end result is worse. 

    Is there likely to be a solution given the OS Catalina has been around for long enough?

    John

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    Victoria Grace

    Hi John,

    We'd need to have a deeper look into it. Please, reach us techs via https://skylum.com/support  so that they could assist you on this matter. Thanks in advance.

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