Some edit's don't show up in library mode

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Geert Taelman

• April 13, 2020 16:20

After having edited a picture and return to the libary view, It doesn't show up all the changes. Often (in my case I underexpose) I continue seeing the underexposed picture. Crops are applied, Vignettes and looks too. Essential Light modifications don't show up the modified picture in the library... When I return to the picture in edit mode, I see all the modifs (so, also the modified light settings).

Supose this is a bug... 

Windows 10 / Limunar 4

0

• Official comment

  

  Angela Andrieux

  • April 14, 2020 00:16

  Hi Geert,

  We need to be able to reproduce the issue on our end in order to understand at which point it occurs and troubleshoot it. Please email us at support@skylum.com with a screen recording of the issue.
  You can use Monosnap to record your screen: https://monosnap.com/welcome

  Here's how you can send us the file with the recording:

  1. Visit https://wetransfer.com/
  2. If it's your first time visiting this website, it might ask you to purchase a subscription. Simply select to proceed with the free version.
  3. Click Add your files.
  4. Select the file(s) on your computer.
  5. After you see all the files you need to send appear in the list, click the icon to the left of the Transfer button (the icon looks like a circle with three dots in it).
  6. In Send As select Link.
  7. Click Transfer.
  8. After the files have finished uploading, click Copy Link and paste it into an email to support@skylum.com.

  Looking forward to hearing from you.

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