Problem with alignment in Aurora HDR 2019 1.0.0 6432

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    Angela Andrieux

    Hi - Indeed our techs will need to take a look at this. You can upload the images using WeTransfer.com and then send the shared download link to us at support@skylum.com. Looking forward to hearing from you!

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    Paul Mullen

    Is there a fix for this? I am getting similar issues.

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    Angela Andrieux

    Hi Paul,

    We need to be able to reproduce the issue on our end in order to understand at which point it occurs. Please send us at support@skylum.com with a screen recording of what you do in the software before encountering the issue. Here's how to record a screen on Mac:

    https://support.apple.com/guide/quicktime-player/record-your-screen-qtp97b08e666/mac

    Here's how you can send us the file:

    1. Visit https://wetransfer.com/
    2. If it's your first time visiting this website, it might ask you to purchase a subscription. Simply select to proceed with the free version.
    3. Click Add your files.
    4. Select the file(s) on your computer.
    5. After you see all the files you need to send appear in the list, click the icon to the left of the Transfer button (the icon looks like a circle with three dots in it).
    6. In Send As select Link.
    7. Click Transfer.
    8. After the files have finished uploading, click Copy Link and paste it into the reply to this email.

    Looking forward to hearing back from you. 

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