Luminar 4 crashed, how do I fix it?????

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Demie Williams

• March 31, 2020 21:58

Just updated to Catalina on my Mac.  Luminar 4 quit same day.    How do I replace it?

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  Helga Hufflepuff

  • April 01, 2020 07:12

  Hi Demie,

  Please try the following steps:

  1. Hold down Option key on your keyboard and start Luminar. Keep holding Option until you see a window with a list of available backups appear.
  2. Select a backup that has been created prior to when you encountered the issue with the library and click Restore from Backup.

  Let us know how it worked. Thanks!

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  Richard Ross

  • May 03, 2020 12:41

  Sorry, but, available backups are not an option and it will not allow me to restore from a backup.

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  Austin Miller

  • May 04, 2020 07:03

  Hi. Please try the following:

  1. Make sure Luminar is closed.
  2. Locate your Luminar Catalog folder. The default location is %username%\Pictures\. If you specified a custom location for your catalog, search your custom location.
  3. Rename the Luminar Catalog folder. Choose any name you like.

  Note that the albums you created in Luminar and edits you made will not be accessible in Luminar after you've renamed the catalog folder. They will still be saved on your hard drive should you need to access them in the future. Your photos on disk won't be affected in any way.

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