Luminar 4.2 update won't Finish the Update
AnsweredHi Folks! I followed the Update pop-up upon opening the Luminar 4 desktop. It gives me a "download complete" message with a button to begin the Install. When I start the INSTALL, it keeps getting to the 80% complete point and then I receive the Dreaded "OOPS" error message. BTW, the Try Again option results in the same message. I tried re-downloading the update, and the same results... Very disappointing... Any way you can help me?
Thanks! Paul
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Official comment
Hi everyone!
I see that the issue has got resolved here, but I would like to share the following information with you anyway, just in case.
The issue occurs due to the fact that the app cannot reach our servers for some reason. If the installation stops at, for example, 80%, the first thing that we recommend doing is simply rebooting your PC.
Then, please ensure that your antivirus or firewall isn't blocking outgoing connections. Sometimes a router may have a firewall. If the issue persists, try an alternative Internet connection if possible - there may be a setting on your network that blocks outgoing connections. Some of our users have reported that using a mobile hotspot helps.
You can also try one of these alternative installers:
For Windows: https://downloads.skylum.com/luminar4/win/Luminar4_Setup_offline_4_2_0.exe
For MacOS: https://downloads.skylum.com/luminar4/mac/Luminar4_4_2_0.dmg
And if the issue persists, you can always reach out to our support team for further assistance via https://skylum.com/support
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