Luminar 4.2 update won't Finish the Update

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    Margaret Bright

    Hi everyone!

    I see that the issue has got resolved here, but I would like to share the following information with you anyway, just in case.

    The issue occurs due to the fact that the app cannot reach our servers for some reason. If the installation stops at, for example, 80%, the first thing that we recommend doing is simply rebooting your PC.

    Then, please ensure that your antivirus or firewall isn't blocking outgoing connections. Sometimes a router may have a firewall. If the issue persists, try an alternative Internet connection if possible - there may be a setting on your network that blocks outgoing connections. Some of our users have reported that using a mobile hotspot helps.

    You can also try one of these alternative installers:

    For Windows: https://downloads.skylum.com/luminar4/win/Luminar4_Setup_offline_4_2_0.exe

    For MacOS: https://downloads.skylum.com/luminar4/mac/Luminar4_4_2_0.dmg

    And if the issue persists, you can always reach out to our support team for further assistance via https://skylum.com/support

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    Remo Navoni

    Are you using a Mac or Windows? I've had the same problem on my Windows pc with every update until now. My last update to version 4.4.2 (5577) went perfectly after I turned Defender firewall off. So, as a suggestion, try temporally turning off any firewall you have.

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    Geoffrey Hahn

    While waiting for Skylum to respond to this post, there are links in other threads here that point to the offline installer, which should take care of the problem for you.

     

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    Paul Hendershott

    Thanks for the quick response! I gave up and just Un-Installed the current Luminar 4 program and downloaded the latest version and it automatically populated all my photos again. All is well! 

     

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