aurora hdr 2019 can't access internet. !!! like the above issue.... can't fix this problem.

Answered

Follow

jae il jang

• March 19, 2020 14:27

When attempting to install the purchased software I get an error about not having an internet connection.  I definitely have one; used it to download the software.

I've disabled both the Windows and McAfee firewalls AND added a link to the installation EXE to the unblocked list.  No success.

Mention was made of uploading the hosts file; shown below:

# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost
# 127.0.0.1 activate.adobe.com

I've bought, downloaded and installed Luminar 4 with no problems.

What is it with Aurora HDR??

0

• 

  Austin Miller

  • March 19, 2020 15:13
  • Edited

  Hi Jae. If the issue was not fixed by resetting hosts file please try using this installer - https://downloads.skylum.com/aurorahdr2019/win/1.0.0/Aurora_Win_Setup_2549.msi.

  1

  Comment actions Permalink
• 

  Jens Tomala

  • March 20, 2020 22:53

  Hey Austin (or Mr. Miller) :-)

   

  had the same problem.. Aurora wont install.. problems with internet connection.. download the one from your link.. everything works well.

   

  thank you!

  1

  Comment actions Permalink
• 

  Marco Molleman

  • March 22, 2020 14:09

  Hi Austin,
  
  the installer that you provided works for me as well (getting the same error message regarding the internet connection).

  Thanks!

  1

  Comment actions Permalink
• 

  dustin white

  • March 25, 2020 22:56

  thank god i found this post yours works Austin ty 

   

  1

  Comment actions Permalink
• 

  jae il jang

  • March 19, 2020 14:30

  i'm reset host.txt already..

  0

  Comment actions Permalink
• 

  Michael Martin

  • April 10, 2020 05:39

  Aurora 19 hasn't been opening since installing the last update. I am wondering if it's because I clicked the "Install as plug-in to PS/LR/PE" bits. I didn't expect that to nuke the stand-alone version, but I'm assuming that's what happened.
  
  Tried to reinstall w/ the downloaded file with results the same as those above (can't connect to the internet, altho' I'm obviously connected - you're reading this, right?)
  
  Austin's download link worked perfectly. Reinstalled, updated and made sure not to check "Install is plug-in" and I have a working Aurora HDR 19!
  
  Mr. Miller, you are man of the day. Thank you.

   

   

   

  0

  Comment actions Permalink
• 

  Victoria Grace

  • April 10, 2020 07:46

  Hey Michael,

  We're glad you've figured it out!

  0

  Comment actions Permalink
• 

  Rhonda Cyr

  • June 18, 2020 10:21

  THANK YOU AUSTIN!

  0

  Comment actions Permalink

Post is closed for comments.