Can't upgrade to the new Luminar 4.2

Answered

Follow

Tom Golota

• March 19, 2020 17:22

I can't seem to get the Luminar 4.2 that was released today. From within Luminar, I go to Help/Check for Updates. I get a message that 4.0 is the newest version.

I logged into the Skylum website. There were no links for the 4.2. I clicked on the download link and reinstalled 4.0, thinking the newest version would be included. I am still at 4.0 and the update link still says 4.0 is the newest.

Any ideas?

0

• 

  Austin Miller

  • March 19, 2020 17:43

  Hi Tom. Please use this installer to install the latest update - https://downloads.skylum.com/luminar4/win/Luminar4Setup_offline.exe

  0

  Comment actions Permalink
• 

  Riaan Roux

  • March 20, 2020 08:42

  I am using the offline installer and get this message when I try to install (after rebooting).  Luminar 4 was not started and is definitely closed.
  I have also tried the upgrade via Luminar.
  
  What is wrong?
  
  

  0

  Comment actions Permalink
• 

  Victoria Grace

  • March 20, 2020 12:56

  Hi Riaan,

  Could you please reach us at https://skylum.com/support so that we could try to solve this for you?

  0

  Comment actions Permalink

Please sign in to leave a comment.