Luminar 4.2 - Leaving Graphics artifacts

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Tony Cristiano

This update does not properly at all. For example: moving the slider on red eye removal makes the zoom factor of the photo jump around, making editing unusable.

 

Also, it leaves graphics artifacts all over the lists on the right hand side - see below.

 

This is not good enough!!

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    Kirk Osborn

    Hi. We haven't heard about this issue before. Please contact us via https://skylum.com/support and we will investigate this case.

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    Luca Santirocco

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    Austin Miller

    Hi Luca! Please contact us via skylum.com/support so we can further investigate the issue.

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    Brent Conner

    I have also have this issue on my desktop.  The image jumps around when trying to edit a mask so editing is almost impossible. I also have it installed on my Microsoft surface book and I don’t have the jumping around issue on that computer but the surface book is slow so I prefer to use my desktop but am unable to because of the artifacts and jumping around issue

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    David Teddy Heimfert
    • Edited

    Hello
    I also have the same graphics issues on the trial version. Buttons disapears, same artefacts on the menu, on pictures, and i don’t know why Luminar is saving a looooot of pictures copy in my Windows librairy (without asking anything).
    My computer is brand new and i’ve tried to reinstall nvidia drivers twice..
    Thx for helping

     

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    Anastasia Davis

    David Teddy Heimfert Hi!

    Try fully reinstalling drivers for all graphics cards on your system.

    Make sure to fully uninstall your current graphics drivers before proceeding. How to uninstall drivers (click this text to open link). You'll need to do this for all devices under Display Adaptors on your system:

    Download and install drivers from the manufacturer's website:

    After you have updated your graphics card drivers, make sure to set your discrete graphics card to run Luminar by default (usually this concerns laptops). Refer to your graphics card's manufacturer's website if you need help with that.

    If the issue remains, please reach our support team: https://skylum.com/support

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    David Teddy Heimfert

    Done, and nothing change. I've send a message to the support.

    David

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    Manuel Auer

    I have the same issues and just got the same recommendations from the support. It didn't help! Do you guys have a solution by now, or still the same issues? This is very annoying since every other program just works perfectly! I run a GTX 980ti, what graphic cards do you guys use?

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    Tony Cristiano

    In my case, the issue was resolved by stopping the "Nahimic" service from running. It's a compatibility issue with that audio software.

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    Victoria Grace

    Hey Manuel,

    Tony is right, please, reach our support team via https://skylum.com/support and they'll help you to sort out this issue.

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    Manuel Auer
    • Edited

    Tony Cristiano thank you very much, this made my day. I'm really interested to implement Luminar 4 in my workflow, but these issues were horrible. Now I just need to deal with the speed of it! 

     

    Thank you!

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