Luminar 4.1.1 (5343) - Clone and Stamp Bugs & Poor Performance
Answered
Clone and Stamp has multiple bugs when used with Windows 10 Pro (Build 17134).
Generally, clone and stamp has become totally unstable and repeatedly crashes. After doing a sky replacement, I'm unable to use clone and stamp without it crashing. I've also had multiple problems using Clone and Stamp for a variety of simple tasks.
In recent versions, Clone and Stamp takes an unacceptable amount of time "preparing," likely in excess of 1 minute.
Additionally, the undo functionality in Clone and Stamp does not work at all. You cannot undo any changes prior to pressing done.
Please restore the utility of the Clone and Stamp in the next update.
System details: Microsoft Surface 4 Pro, Intel i7, 16 GB RAM, Windows 10 Pro.
Thanks!!
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Official comment
Hi. Please contact us via https://skylum.com/support and we will figure something out.
Comment actions -
I'm using windows version of luminar.
When I'm making clone and stamp work and made mistake, I can't use undo (ctrl+z). I need to make my clone&stamp DONE and then UNDO. When I'm in clone&stamp tool, UNDO is not active. It's very hard for me because I need to make clone work perfectly with first using of brush and any mistake cancel my all work.
I should to have ability to make UNDO into clone&stamp tool.
Ther is even no CANCELL butto when I'm making clone&stamp. I need to accept my changes (It's take a time) and then UNDO.
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I've been using Luminar since a beta user for PC back in 2017 and love the program BUT the clone and stamp tookl has ALWAYS lagged or made the pc freeze if used repiitious times...so annoying and slows down my work incredibly. I just purchased a laptop with great stats and STILL have the problem ( 1 TB PCIe® NVMe™ M.2 SSD, 16 GB DDR4-2666 SDRAM,Intel® Core™ i7-10510U (1.8 GHz, up to 4.9 GHz,,8MB cache, 4 cores)+NVIDIA® GeForce® MX250 (4 GB GDDR5). PLease fix this bug! Thanks
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Clone and stamp has never worked properly in any of my versions from L2018 through to the latest L4.2. The anchor has a life of it's own after a couple of minuites use and makes it impossible to edit the photo. Zooming in is a no no as the app goes haywire!! Erase works but my word is it slow!! I have an i7 processor and 16gb of RAM
My workaround is to shut down Luminar and open the image in Elements 20 - amazing speed and accuracy of both C&S and Erase - so it can be done and proof if it were needed that it is the software that is the problem
I really like usig Luminar in general and that is why I am still using it - but this needs fixing and quickly. It has been an issue on Windows for far too long
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Joe, I have not been able to fix it either. Skylum is responsive and the few things they suggested I tried (and they checked my specs and they are plenty powerful enough for the software). But ONLY when I use C$S repetitively not once or twice, my pc freezes and requires a hard shut down. So frustrating. Literally, the ONLY complaint I have with his software. I love Luminar 4 and recommend it to all of my photographer friends. But this is really frustrating!
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Still having to use PS Elements to do any substantial clone and stamp work or even erase.
The clone and stamp problem seems to be a build up of use. By that I mean cloning one area for a short time seems OK, but if you are doing a few areas it just can't cope and appears to freeze or the anchor will not stay where you put it. BUT...if I wait a minute or so it works again which is why I think it is a software issue around how it is working (or not!!) I too have very goo specs on my Dell XPS laptop that whizzes through work with Elements and some other high powered photo editing software
The Erase problem is the length of time it takes to erase even the smallest blemish and if you click on a few spots and then erase it takes forever. L4 does do a very good job with erase when it finally gets there but the time it takes sometimes is just unacceptable. In Elements the erase is fully active as soon as you click on the tool - no waiting for a full minute for it to just open as it does with L4 - and then one click and it is erased immediately in elements as opposed to ages in L4
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Hi Lindsey Best!
Please get in touch with us via https://skylum.com/support and describe the issues you've encountered in detail. We'll do our best to help you!
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I hope this comment goes to the top of the list. I recently had an issue with the clone and erase tool and the software continuously crashing. The issue has been fixed. Thanks to the team at skylum! If I had had the time to fix it the day I sent in my request it would have been fixed. To repeat that - if I had the time. The team at skylum answered all my requests quickly and took me through step by step to fix the issue. I can't say enough good things about the Skylum team. There's no way that any other software has this kind of response to client inquiries. Thank you so much for your help and support.
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