Portrait Enhancer not working Luminar 4



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    Helga Egilsdottir

    Hello David,

    Thank you for bringing this up to our attention. 

    We are still in process of training AI. Could you please send us several images, where app could not find face? We will make sure to forward this to our development team to train our AI and make it better.

    Here's how you can send us the files:

    1. Visit https://wetransfer.com/
    2. If it's your first time visiting this website, it might ask you to purchase a subscription. Simply select to proceed with the free version.
    3. Click Add your files.
    4. Select the file(s) on your computer.
    5. After you see all the files you need to send appear in the list, click the icon to the left of the Transfer button (the icon looks like a circle with three dots in it).
    6. In Send As select Link.
    7. Click Transfer.
    8. After the files have finished uploading, click Copy Link and paste it into the message you can send here: https://skylum.com/support

    In our next 4.2.0 update we are going to introduce a brand new face detector, which does much better job recognising faces. Please, stay tuned! It is going to be rolled out during next few weeks. 

    Look forward to hearing from you.

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