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4 comments

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    Lenny Verkhovsky

    I faced similar issue on Windows, I am not sure if it will work for Mac, hopefully the concept should be similar.
    I killed all the running Luminar processes.
    Then after Luminar was up for a sec, I moved to another image in the edit tab. You can also try to delete all the images in the catalog cashed preview folder.

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    Victoria Grace

    Hi Ashutosh,

    We'd need to have a deeper look into it. Could you please reach our support team via https://skylum.com/support so that they could provide a proper solution for you?

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    Member

    Lum 4 crashed on me yet again.... Yes I tied the FAQ again with the same result... nothing... Why can I not get a fresh copy of LUM 4 and activation key please????

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    Victoria Grace

    Hi,

    Please, get in touch with us via support@skylum.com so that we could check the issue and provide you with your license info.

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