Trying to install update Luminar 44.1.1 (5343)

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Frits Couwenberg

• February 29, 2020 18:56

When I try to install the "Dutch update" on my version 4.0.0.4880, this update goes on until 80% and then stops. I have tried several attempts, but the same stop comes again. 

I have a Windows 10 PC, 64 bits. What can I or you do to make this update to get installed? Who can help me? 

Thanx in advance from Frits Couwenberg in the Netherlands

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• Official comment

  

  Helena Carter

  • February 29, 2020 19:51

  Hi Frits,

  Please, try using an alternate installer:

  https://downloads.skylum.com/luminar4/win/Luminar4Setup_offline.exe

  It should help.

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  Member

  • March 01, 2020 18:16
  • Edited

  I got the same notification for 4.4.1.1, but the notification mentions "Dutch"?  Is the update only for Dutch language and not for English?

  I got the OOPS message also, and I did download the Luminar4Setup_offline.exe but when I run that, it is showing 4.1.1.xxx, and NOT 4.4.1.1 (5343)?

  Please advise.

   

  Thanks,

  Jim

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  Member

  • March 01, 2020 18:30

  Hi,

  Ok, I saw that it is actually LUMINAR4 V4.1.1 update :)!!

   

  Nevertheless, I have 4.0.x and that update is getting the OOPS! message.  In fact I even tried:

  - Uninstall Luminar 4 and that gave the same OOPS message

  - Tried running the offline installer as administrator and that gave the same OOPS message

  So it seems like I am stuck at 4.0.x ...

  Jim

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  Kirk Osborn

  • March 02, 2020 12:32

  Hi. Please contact us via https://skylum.com/support and we will figure something out.

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  Frits Couwenberg

  • March 02, 2020 13:36

  Monday 2nd of March 2020: Tried again to install the Dutch update. And it ran perfectly, without mistakes en now I have a Luminar 4, version 4.1.1 (5343) speaking Dutch!

  Hartelijk bedankt! 

  Frits Couwenberg

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  Austin Miller

  • March 03, 2020 07:07

  Hi Frits. Glad to hear that you are happy with the Dutch localization update. We will keep making Luminar 4 only better!

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