Luminar 4: Diferent colors only moving the image

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Jose Plaza

• February 15, 2020 14:28
• Edited

I have realized that an image I had transformed, when zoomed, presents a different color depending the zone zoomed. Only moving the image with the hand icon, the colors shown in the screen change, as you can see in this example:

In this way is very difficult making color adjustments when zoomed.

I do not know if this can be related to the sky (that has been replace, by the way). In the below example, the color change as soon as some part of the sky in included in the crop (I am only guessing...).

Also, when the image is selected again, after the changes have been introduced, for several seconds it presents a very red tonality, corrected when the image is fully loaded. This is not a problem, but at a first glance, it seems that the image was wrong ...

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  Victoria Grace

  • February 15, 2020 17:02

  Hi Jose,

  Could you please send us the original image to https://skylum.com/support so that we could have a deeper look into this issue?

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  Jose Plaza

  • February 15, 2020 18:43
  • Edited

  The problem does not occur with the original image. I have checked step by step, coming back in the history, and the problem occurs after changing the sky.

  Apart from a slight blue tint in the global image produced by the sky, the export to jpg is OK. If I open the exported jpg in Luminar 4, the effect is not seen, so the problem seems to be in  Luminar when zooming an image that includes a change in the sky, and being the sky  part of the area zoomed.

  I have tested with other images with the sky changed, and as soon as the zoomed area has some part of the sky, it is shown darker and slightly bluish. I have not seen the effect in pictures without change in the sky.

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  Jose Plaza

  • February 15, 2020 19:46

  Another example:

  

  

  Same picture, only moving a little bit the viewed area with the hand icon. As soon as the changed sky is viewed, the color change.

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  Jakob Veje Hansen

  • February 16, 2020 07:07

  I have seen a similar issue with the Sunrays effect. Having applied sunrays, and probably after cropping the image, everything is alright zoomed out, but when zooming in, there are errors with the light rendering. 

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  Helena Carter

  • February 16, 2020 08:31

  Hi Everyone,

  As my colleague Victoria has mentioned, please, kindly reach us via https://skylum.com/support so we could look deeper into the issue.

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