My third time writing about this Aurora plug-in for Photoshop CC

Answered

Comments

1 comment

  • Avatar
    Kate Williams

    Hi Francis,

    I've just tested Aurora HDR 2019 on a Catalina-based laptop and experienced no issues with using the app as a Photoshop plugin. 

    It sounds like you've installed the app from an installer that was not yet notarized by Apple. We've notarized the installers since the Catalina release. 

    Please try the following steps to get Aurora HDR 2019 working with Photoshop:

    1. Ensure that you've configured your OS according to the instruction here: https://support.apple.com/en-us/HT202491 (section: "How to open an app that hasn’t been notarized or is from an unidentified developer").

    2. Uninstall Aurora with AppCleaner.

    Download AppCleaner from here: https://freemacsoft.net/appcleaner/

    3. Navigate to the folder /Library/Application Support/MacPhun Software/AuroraHDR2019/Plug-Ins/ and delete all of its contents manually.

    4. Navigate to the folder Applications/your_version_of_Phothoshop/Plug-ins/Filters/ and delete Aurora HDR 2019.plugin file from there. 

    5. Once you've uninstalled the app, restart your Mac and download a fresh version from here:

    https://downloads.skylum.com/aurorahdr2019/mac/Aurora_HDR_2019.dmg 

    5. After this,  launch the app, click Aurora HDR 2019 > Install plugins next to the host apps of your choice. 

    Try using Aurora as a plugin now. Everything should be in order. 

    Our team will follow-up with you via email as well. 

     

    0
    Comment actions Permalink

Please sign in to leave a comment.