Luminar 4 sends user data to Facebook?

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    Anna V

    Hi Gary,

    We are using analytical tools and non-personified data to make the product better for you.

    Understanding your concerns about personal data privacy, we can guarantee that all the data used in analytics cannot be used to identify users.

     If we can further clarify please contact us at http://www.skylum.com/support  and we'll be happy to help.

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    Ian Murrell

    Gary Bowen

    Garry, I did post a comment about 2 hours ago, but for some reason it has been tagged as Pending Approval and hidden.

    No idea why, but perhaps in time it may re-appear.

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    Kim Austin

    @Anna -- Is it possible to opt out of your information gathering/sharing?

     

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    Guy Meacham

    @Anna V, even if it's as you describe is it not common practice to at least inform users of this & give users the option to opt in or out? This is the first I have heard about it and was certainly never asked. Does Luminar 3 do this too?

    Can you please tell us exactly what data is being collected?
    https://petapixel.com/2020/02/07/luminar-4-sends-data-to-facebook-in-the-background-by-default/

     

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    Jan Robert Johnsen

    This sound like a violation of the GDPR directive in Europe, that can be very expensive to break. Please clearify this matter.

    https://en.wikipedia.org/wiki/General_Data_Protection_Regulation

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    Gary Bowen

    Can you tell us the IP address of the called server so I can block it?

    What would happen if I block all Internet access for Luminar 4?

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    Gary Bowen

    Hello Anna -

    Privacy aside, I do not support the ethics or business practices of Facbook (the company). I try my best to avoid giving them any money or data from which they make money. Had I known L4 was hard coded into Facebook I would have thought long and hard about purchasing this version.

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    Jane Selverstone

    @Anna, How can I opt out of this information sharing? There is no way that sharing any of my data, even "non-personified", to Facebook will make "the product better for [me]". If you want help to make a better product, ask your users directly for input.

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    Anna V

    Hi Everyone,

    Kindly note that the information we obtain with the help of in-app analytics does not provide any means for personal identification, i.e. it’s not connected to a name, email address, or other personal information in any way.

    Please take a moment to review our user agreement, in particular, the sections  "When you use our products" and "Your Data that we collect": https://skylum.com/legal#when-you-use-our-products https://skylum.com/legal#your-data-that-we-collect

    Please note that you can also use our apps in offline mode. 

    If you have any questions, we will be glad to answer them via http://www.skylum.com/support  

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