TIFs from Topaz MASK AI

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    Angela Andrieux

    Hi Jakob,

    Luminar 4 does not support transparencies at this time. Transparent areas will render as white space.

    However, if you're having trouble even opening the TIFF files, please send an example to us at support@skylum.com so we can look into it. If the file is too large to email, you can use WeTransfer.com and then include the download link in your email.

    Looking forward to hearing from you!

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    Jakob Veje Hansen

    Thanks, Angela. The issue is not about Luminar 4 not handling transparent areas. It currently render the entire image white, even though the same file renders fine in other programs such as Corel Paintshop, Canon DPP and the standard Windows Image viewer. I've contacted support now and provided an example TIF file. 

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