Can't Install Aurora HDR on iMac

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Ronald Skinner

• January 30, 2020 14:21

For some reason Aurora HDR 2019 disappeared from my iMac running Catalina, I went to my Skylum account and downloaded the installer from my account but when I tried to install it to my applications folder it said I didn't have permission even though I'm the System Administrator and other programs install fine into the applications folder. How can i reinstall Aurora HDR 2019 on my iMac

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  Angela Andrieux

  • January 30, 2020 17:47

  Hi Ronald,

  Please contact us at www.skylum.com/support and we'll be happy to assist you with this.

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  Raghunath S

  • February 10, 2020 15:00

  I had the same issue, Later referred to the following link & downloaded the .dmg pack. Hope this helps.

   

  https://community.skylum.com/hc/en-us/community/posts/360006855379-Aurora-HDR-2019-Insufficient-Permission-for-Installation-to-Applications-folder

  https://aurorahdr2019mac.s3-accelerate.amazonaws.com/Aurora_HDR_2019.dmg

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  Ronald Skinner

  • February 10, 2020 15:38

  Thanks thanks support gave me link and I was able to get back up and running 

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