Lum 4 plug in not sending back to LR Classic

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    Angela Andrieux

    Hi Roger,

    We need to be able to reproduce the issue on our end in order to understand at which point it occurs and troubleshoot it. Please email us at support@skylum.com with a screen recording of the issue.
    You can use Monosnap to record your screen: https://monosnap.com/welcome

    Here's how you can send us the file with the recording:

    1. Visit https://wetransfer.com/
    2. If it's your first time visiting this website, it might ask you to purchase a subscription. Simply select to proceed with the free version.
    3. Click Add your files.
    4. Select the file(s) on your computer.
    5. After you see all the files you need to send appear in the list, click the icon to the left of the Transfer button (the icon looks like a circle with three dots in it).
    6. In Send As select Link.
    7. Click Transfer.
    8. After the files have finished uploading, click Copy Link and paste it into your email.

    Looking forward to hearing from you.

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    a. milne

    On an iMac having similar problems. Export to Luminar from LR Classic does not launch Luminar. When finished editing Luminar have to export back into LR Classic. Suggestions or updates would be helpful.

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  • Avatar
    Austin Miller

    Hi,

    Let's try to install the plugin manually:

    1. Make sure Lightroom is closed.
    2. Open Finder, click Go > Go to Folder and paste the following path: /Library/Application Support/MacPhun Software/Luminar4/Plug-Ins/. There will be a bunch of files in there, the ones you're interested in have the following extensions: .lrplugin and .lrtemplate.
    3. Open a new Finder tab or window and click Go > Go to Folder one more time and navigate to the following path: /Library/Application Support/Adobe/Lightroom/Modules/
    4. Copy the .lrplugin into the folder that you opened in Step 3.
    5. Click Go > Go to Folder one more time and navigate to the following path: ~/Library/Application Support/Adobe/Lightroom/External Editor Presets/
    6. Copy the .lrtemplate file into the folder that you opened in Step 5.

    You may be asked whether you'd like to overwrite the existing file in the folder or keep both, choose to overwrite in all cases.

    Here is the video tutorial that may also be helpfulhttps://www.loom.com/share/43f4bb5a3e264ea5ab29434ad3f04083 

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