Eraser Tool not reliable (and other things)
Answered
What the hell is the matter with Skylum staff on here? I post an issue and you come back asking me to do something and then close the thread as answered. Now listen, this is quite simple - this is an intermittent bug, it happens but I cannot know when it will happen. Therefore I cannot film it! Whilst we are here though - there is also now an issue with filters becoming very, very slow to unresponsive when moving sliders or switching said filter on/off to check the before/after results of that filter. So in a nutshell no crashes nowadays but performance is still very questionable as is memory management - L4 uses twice as much memory as Lr. C1 and DxO.
Sorry still not good.
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Hi Colin,
I am sorry for your bad experience.
In order to isolate the bug, we need to reproduce it from our side or at least get as many details as possible.
We highly appreciate your cooperation and your contribution in improving Luminar 4 performance.
Please contact us at http://www.skylum.com/support so we could collect the data and forward it further to the technical department.
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