Can no longer start, repair, and reinstall Luminar 4
Answered
Hello I have a trial version of Luminar 4 since yesterday
Now I accidentally have the catalog
\ Pictures \ Luminar 4 Catalog \ Luminar 4 Catalog.luminar
deleted from my PC
Now I can no longer start, repair or reinstall Luminar 4
Who can send me such a file or what else can I do to start Luminar again?
Kind regards
-
Hi Johann,
Please select Create a new catalog.
If it doesn't help please try reinstalling the app in the following way:
- Go to “Apps and Features” by right click on the Start button;
- Find Luminar there and click [Uninstall] (you can also uninstall from the Control Panel);
- Type %appdata% in Search (folder Roaming should open);
- Find the folder “Luminar 4” and delete it (it deletes your license for Luminar 4 too. Please, note that your Custom and downloaded Looks will be removed, so make sure to save them somewhere);
- Go to Pictures -> Luminar 4 Catalog and rename it (if you have your Catalog anywhere else, find it and rename it).
- Install the app once again and launch it: https://downloads.skylum.com/luminar4/installer/win/Luminar4Setup.exe
- Choose to Create a New Catalog and add a small folder with images or a single image for editing.
If we can further clarify please contact us at http://www.skylum.com/support and we'll be happy to help.
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