Can't export my edited image - Help please.




  • Official comment
    Margaret Bright

    Hi Barry!

    You should be able to export images from the Edit mode as well. This is definitely the issue we would like to take a deeper look at.

    Could you please reach out to us via

    When you do, please provide our team with the following:

    1. The information about your OS.

    If you're on Mac:

    Click on Apple logo in the upper left corner of your screen, click About This Mac, and make a screenshot of the window that opens.

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    If you're on Windows:

    • Press the Windows logo key + R.
    • Type msinfo32 in the dialog box that opens and hit Enter on your keyboard.
    • In the window that opens, make sure you have System Summary highlighted on the left.
    • Click File > Export.
    • Type the name of the file and save it somewhere where you can easily find it
      and attach this text file to your reply to this email.

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    Hope to hear from you soon.

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  • Avatar
    Barry Buehler

    Yikes !!   I just discovered that I can export if I go back to the library.  Does this mean I can't export when in "edit" mode.  I sure hope that is not true.

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  • Avatar
    Barry Buehler

    Now I find that if I click on another image in my catalog and then return to my edited image, I can export it.


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