Stop marking posts as answered when they aren’t please
Answered
People are starting threads about problems Which may reveal a theme you can use to fix the performance issues. At the very least it lets other customers know they aren’t alone. Pasting a “contact is” or “reduce catalog” and not even giving the poster a chance to respond before you close them not only reduces your chance of figuring out the problem and creates more work but it also stinks to high heaven of trying to sweep issues under the rug.
-
Hi Edward,
Thank you for your feedback.
We have discovered that the most effective way to work with performance issues is via support.
In this way, we can work with your particular case, collect the info that is needed and forward it to our technical department to assist us and to isolate the bug.
That is the reason why we so often ask you to contact us directly via support.
Your cooperation is needed to fix the issues and make Luminar 4 better.
Hope for your understanding.
Please sign in to leave a comment.
Comments
1 comment