Aurora HDR for MAC - update to 1.0.1
Answered
I bought Aurora HDR 2019 for MAC directly from Skylum. I updated my Mac to Catalina and like many others, it has stopped working. However, I have noticed that on the App Store, Aurora HDR 2019 has been updated to 1.0.1 and says that macOS Catalina is supported and photos extension is fixed. So, if there is a working version of Aurora HDR 2019 on the App Store, why are you not releasing it to those of us who bought it direct from you. This seems really poor. This is not a cheap bit of software and now it is completely unusable. I am not prepared to spend out another £65 on buying it again from the App Store just so I can get it to work again. Really disappointed.
-
Official comment
Hi Graham,
The official update for Aurora HDR 2019 is going to be released later this year for MacOS and Windows.
In the meantime, we would be happy to help you resolve any issues you might have encountered with our software. Are you by any chance having trouble using Aurora as a Photos extension? If this is the case, we may have a workaround for you!
Could you please reach out to our Support Team via https://skylum.com/support?
Our team will be happy to help you. Hope to hear from you soon!
Comment actions
Post is closed for comments.
Comments
1 comment