Flex and Catalina status

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    Elena Blum

    Hi Austin,

    Our team has just released a compatibility update for Luminar 3 and will be shipping the same updates for Luminar Flex and Aurora HDR 2019 a bit later.

    We will keep you posted on when the new version will arrive. 

    Meanwhile, please contact our support team https://skylum.com/support and we'll do our best to figure it out!

    Thanks, and have a great day.

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    austin hutton

    Respectfully,,.  I'm not interested in Luminar 3 or 4...don't have either product.   I've  been hearing the same non-answer for the past two months regarding Flex.    What I don't see in you in your response is any continuing commitment to release an update before the end of the year. 

    Why would I contact support  Skylum has already said Flex is not compatible with Catalina?  

     

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    Bernhard Lösch

    As of 8th of February 2020 Luminar Flex isn't usable with Catalina. Neither is Aurora HDR 2019. I want my money back.

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    austin hutton

    Raise a fuss on their Facebook page... you will likely get more response from that channel than wasting your time getting anyone of responsibility to respond on this forum

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    Bernhard Lösch

    You are, of course, right, but i do not support Facebook by disclosing my personal data.

     

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    Kirk Osborn

    Hi. Please contact us via https://skylum.com/support and we will do our best to help you.

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