Will you PLEASE give us new Luminar 4 users a full working Luminar 3 until you fix Luminar 4
AnsweredLuminar 4 is a dud. A disaster of a so called photo editing program. So many of us are new to Luminar, we believed the "preview reviews", we believed the hype, and we made an early pre launch purchase.
It is clear that this was a big mistake, we have paid for a product that is not fit for purpose, it simply does not work.
How about giving all us new Luminar 4 purchasers an activation code and download link to Luminar 3 so at least we get something that works until you sort this fiasco out?
Failing that, can we have our money back, to put towards Adobe Photoshop Elements, which does actually install and run properly?
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Official comment
Hi Eveyone,
I have replied under this thread regarding the performance issues and what to do:
https://community.skylum.com/hc/en-us/community/posts/360006599380-Luminar-4-and-GPU-usage
Also, a new performance update is planed to be released by the end of the year.
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Funny for you to ask because Luminar 3 does not work either...
This is really a sad marketing company with absolutely no much respect for their customer. I mean the product is absolutely amazing when working but there is too many crashes, memory leak end random lag that it's really hadr to use.
For all the user that are not still aware, beware. We are the beta tester of Skylum, the trick is that we also have to pay a licence, it that not wonderful. They haven't get Luminar 3 to work yet that they sell an upgrade to Luminar 4 saying that is a totaly different product. lol so good, they are genius.
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@ John Inglis What is wrong with it????? Everything. On one PC it wont install, on the other it installs but crashes on launch. TOTALLY F'in USELESS. LOADS of posts on what does not work.
I have posted details of what is happening and sent them to Skylum Support
So in short IT DOES NOT WORK AT ALL IN ANY WAY!
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