Adding Folders From External Drive

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2 comments

  • Avatar
    Kate Williams

    Hi Deborah, 

    Please ensure that your external drive is properly connected to your computer.

    Try to locate the folders in the following way:

    1. Right-click on a folder in Luminar 
    2. Choose Locate Folder from the menu http://prntscr.com/n01wky
    3. Find and point to the missing folder

    If the issue persists, try creating a new catalog via File > Catalog > New and add a folder there via File > Add Folder...

    If the same issue remains after these steps, please, contact our team via https://skylum.com/support and specify the model/make of your external drive and the way in which you connect it to your computer. 

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    Deborah Hinter

    Thank you kindly.

     

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