Luminar 4 looks preview not showing

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George Mentzikof

• November 23, 2019 16:01

Looks Preview appears only first time (Default).

If I choose another looks set preview windows remain black.

Any idea why?

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  George Mentzikof

  • November 23, 2019 16:09

  Never mind. I changed nvidia (GTX 1050 ) 3d settings to only force Cuda and OpenGL GPU and now it works.

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  George Mentzikof

  • November 23, 2019 16:22

  Seems the problem reappeared when added a new layer.

  As final step I restored all NVIDIA 3d settings to default and now looks load fast.

  System

  Processor Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz, 3201 Mhz, 4 Core(s), 4 Logical Processor(s)

  16G RAM

  NVidia GTX 1050

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  Anna V

  • November 24, 2019 07:31

  Hi George, 

  Try fully reinstalling drivers for all graphics cards on your system.

  Make sure to fully uninstall your current graphics drivers before proceeding. How to uninstall drivers (click this text to open link). You'll need to do this for all devices under Display Adaptors on your system:

   

  Download and install drivers from the manufacturer's website:

  • Intel (click this text to open link)
  • AMD (click this text to open link)
  • nVidia (click this text to open link)

  After you have updated your graphics card drivers, make sure to set your discrete graphics card to run Luminar by default (usually this concerns laptops). Refer to your graphics card's manufacturer's website if you need help with that.

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  Mike Urban

  • April 12, 2020 14:00

  I'm finding this an infuriating programme. Suddenly the looks preview won't load. Everything else works just fine on my Windows 10 PC (Photoshop, ACD See and other graphics based programs).  Anyone got any ideas please? 

   

  

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  Anastasia Davis

  • April 12, 2020 14:52

  Hi Mike! Please reach our support team so we could investigate the issue: https://skylum.com/support

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