Luminar 4 uses tons of RAM?

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Moritz Plambeck

• November 18, 2019 18:50

I'm a first time user using Luminar (4 in this case). 

I started loading up a folder containing 120 images (RAF fuji files). Then I started editing and it slowed down with every image edited.

At the end I took a look into the task manager. ANd not Chrome shocked me again but the LUminar using up 8 gigs of ram.

Theres no settings or anything I can tweak. So any Idea what I can change to stop it from feeding on ram? I got 16gb but that seems not enough...

 

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  Luca Santirocco

  • December 01, 2019 15:58
  • Edited

  I have an 8086k with 32gb@3200 and a 1080ti.

  ssd with luminar software on it

   

  L4 starts in 72 seconds, use between 5gb and 9gb RAM and CPU are no less than 35% also if you are do nothing.

  It's incredible but it's worst than L3

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  michael durkin

  • November 18, 2019 20:58

  But it's always been like that. This programme will prove to be dreadfully flawed, just as it's predecessor was/is. Read back through the posts..

  What you had to do with Lum3 was to abandon it for 'Flex', a Programme they rushed out which enabled you to use the software to process one photo at a time. This did at least stop people frying stakes etc on their computers (thanks to the fact Luminar 3  caused one's PC to become so overheated it rendered a backyard BBQ quite unnecessary). 

  With all their potentally excellent but terminally flawed in their engineering products  the golden rule is to always have 'Task Manager' running in the background and to be sure to train yourself to check it often.

  Don't agree? Then put your paper hat on and start French Frying your computer bits - 'One Motherboard with a side of ram chips commin' up!

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  Jeff Reynolds

  • November 18, 2019 21:35

  On my 16GB Surface Pro (6th generation) it uses about 1.5GB of RAM and 28% CPU just sitting there "idle". No pictures loaded into the library. That seems like a lot...

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  Anastasia Davis

  • November 19, 2019 11:26

  Hi guys! Indeed, Luminar uses all available resources. 
  Our tech department is aware of this and will work on it in the future.

  The next update will target performance issues, for instance. 

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  Luca Santirocco

  • November 19, 2019 18:32

  Same reply in luminar 3 threads...

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  Wilhelm Hienz

  • November 20, 2019 18:31

  @Anastasia

  How do I get my money back??? Please answer this question!

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  Angela Andrieux

  • November 20, 2019 18:37

  Hi Wilhelm,

  You can request a refund at www.skylum.com/support.

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  Luca Santirocco

  • November 20, 2019 18:41

  Which request category should I select for a rufund?

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  Angela Andrieux

  • November 26, 2019 00:35

  Hi Luca,

  Billing Questions would be best.

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  Anjan Singh

  • April 12, 2020 18:50

  I just bought luminar 4 and its using RAM 2.3GB even when sitting idle. This is really an issue. No image on the software and it uses 2.3GB. I tried to load one image and memory went to 5GB of luminar use. I am using i7,16GB ram laptop. DO you guys have any solution?

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  Helga Hufflepuff

  • April 13, 2020 13:13

  Anjan Singh,

  As far as I see, we replied in different thread. Please, reach us via https://skylum.com/support so we can help you out. Thanks.

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  Prasad Kumar

  • October 04, 2021 02:13

  It appears that the problem still exists and not corrected..

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