Luminar 4 Download Links
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Use one of the links below to download Luminar 4.
For MacOS:
https://downloads.skylum.com/luminar4/installer/mac/Luminar4Installer.zip
For Windows:
https://downloads.skylum.com/luminar4/installer/win/Luminar4Setup.exe
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Same question as Weiming Wu. I wrote to Skylum yesterday but had no reply except an auto inform letter.
The Chinese users who bought from Chinese re-seller have got a code that can not activate Luminar 4. The re-seller said we Chinese users have to wait until December for the "official Chinese" version. Is it true? And why?
For me, it is some kind of discrimination. Doesn't Skylum an international company? Doesn't Luminar 4 an Internationalized app? What dose the localized Chinese Language for? You are going to maintenance multi-version of app? What's the point?
I bought from Chinese re-seller not because it is cheaper, but for they claimed themselves as Official China Branch and I would prefer to see Chinese information. I would have bought the English version if I knew that the Chinese can only use a special SN to activate a special version of Luminar 4. -
I cannot install the windows version either. I've tried the offline link as well located on page 1 of this thread. Question - When I view my "manage license" on my skylum account, I notice that it says that I have activated 1/2 of my activations with one being a MAC version OS. I cleared and downloaded both the offline and online link and once download the app closes down as soon once I enter my email and activation code and click activate. I check my license again, and it again says MAC version activated under manage my activation.
Are the windows links installing a MAC version of the software? I can't believe this to be true but it's strange that my activation says 1/2 with the one being a MAC OS. I have tried to download this software on a MAC yet.
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Roy Blackwell sent me a link to download an Offline Installer in my other thread specifically titled for this issue.
https://downloads.skylum.com/luminar4/win/Luminar4Setup_offline.msi
Using this link, I downloaded and then successfully installed and activated Luminar 4.
Hope it helps others
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https://support.microsoft.com/en-us/help/972034/how-to-reset-the-hosts-file-back-to-the-default
This was the solution....Thanks!
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Hi Pat,
I will be glad to assist you but could you please send us the screenshot of the activation window with your activation code and email inserted via http://www.skylum.com/support
Here's how to make a screenshot on Mac:
1. Press Shift-Command-3.
2. Find the screenshot as a .png file on your desktop.
Here's how to take a screenshot on Windows:
1. Press the “Windows logo key + PrtScn.”
2. You will see the screenshot appear as a file in a folder entitled “Screenshots”, inside your default “Pictures” folder.
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I have contacted customer support on 3 occasions since Wednesday of last week and have not been contacted. I have sent screenshots of the activation issue each time. What do I need to do to get a response from someone at Skylum? I see they are asking people to contact them in this thread in the last couple of days, but I don't see any mention of a solution to the problem that so many have on this thread. I can download the app, but my activation code is not working and is just simply closing the activation screen.
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@Glenn, due to a huge number of incoming requests, it may take extra time for our team to process all the incoming requests.
However, as far as I can see, our team has just got back to you via email. If you'd like to get a refund, please, simply reply to the email we've sent you. Moreover, please, make sure to try the alternative installer we've sent you.
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