Comments

12 comments

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    Michael Hammer

    It should say something like "New opportunities for your artistry" - although I am having issues installing it. It keeps coming up with an error when trying to use the installer.

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    Richard Ganzel

    My email came in my gmail "promotions" tab.

     

    Yep and I'm experiencing the same problems as Michael!

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    Michael Hammer

    Well... I just tried connecting via VPN to install and it works. Not sure if it's my Wi-Fi network at work or not.

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    Richard Ganzel

    @Michael hammer - Only problem is I have no idea how to do this VPN thing.

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    Aleksandr Vaysberg

    I did. But, guess what - nobody was able to install it. Even via VPN.

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    Michael Hammer

    Just in case you aren't familiar with VPNs...


    I didn't use to either, but traveling and using my laptop at public places, it became a necessary evil. Basically, you have to download a VPN app (I use Nord VPN) and then you pay a monthly fee (after signing up) - but it makes your browsing and web access encrypted to anyone also connected to the public network - so you can view sensitive documents for work and even bank without anyone being able to spy on your activity.....and I guess it has an added benefit of actually working with Luminar 4!

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    Michael Hammer

    My installation worked when I was connected to a VPN (I used Nord VPN) - that's all I can say.

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    Robert Lancaster

    My installation worked and I am not connected to a VPN.  I just followed the directions in the email and it worked

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    Richard Ganzel

    Wow, that's interesting! U on a Mac Robert?

     

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    Angela Andrieux

    Hi All,

    If a VPN doesn't resolve the installation issue please contact us at www.skylum.com/support and we'll provide you with an alternate installer.

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    Robert Lancaster

    Yes I am on a Mac.

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    Othman Abdullah

    i got mine yesterday and installed it on my imac. so far it's working alright.

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