Luminar 4 install

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Andrew Amster

This problem never got solved? Trying to install Luminar 4, but getting that "can't connect/check your Internet connection" message that people used to get trying to install Luminar 3. Yes, running installer as Admin. Yes, disabled firewalls, etc.

Also, don't send out installer link and activation code with an email titled "New opportunities for your artistry." That looks like run-of-the-mill promotion stuff you send out and very, very likely to end up in someone's Trash folder.

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    Angela Andrieux

    Hi Andrew,

    Please contact us at www.skylum.com/support and we'll gladly provide you with an alternate installer.

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    Gyger Daniel

    idem que faire ????

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    Marco Rosanova
    • Edited

    Same situation here: support request email sent!

    Both on Win10 and IOS Catalina

    0
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    Gyger Daniel

    aucune reponse sa pédale dans la choucroutte 

     

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    Marco Rosanova

    Problem solved by another installer sent from support team

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    Gyger Daniel

    rien reçus du tout

     

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    Angela Andrieux

    Hi Gyger,

    If you already contacted us via www.skylum.com/support please know that someone from our team will be in touch as soon as possible. We do our best to respond within 24 hours, but in high traffic times it can take a bit longer. We appreciate your patience!

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    Ronny Huemer
    • Edited

    to use the trial version of luminar, please connect your device to the Internet...…:(

    Computer Win 10 Pro 64 bit, Intel Core i7-8700, Ram32GB, no Firewall, no VPN, Country Austria

    On Notebook okay, but on Computer i have this Problem

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    Angela Andrieux

    Hi Ronny,

    Please reach out to us at www.skylum.com/support and we'll be happy to assist you.

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    Gyger Daniel

    arrêter de traiter cas par cas sa prend des plombes entre chaque details ou question 24h et toujours pas de solution c'est grave je trouve on devais recevoir un cadeau pas un logiciel non terminer

     

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    Kirk Osborn

    We are sorry for the delay between messages. We receive a lot of emails these days, but we are doing our best to answer all questions as fast as possible.

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    Gyger Daniel

    toujours dans la panade dur dur

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    Giovanni Farina

    I had the same problem where I couldn't install because of a connection error, then I resolved it installing with the offline version, but out of curiosity today I tried to rename the installer Luminar 4 instead of Luminar4Setup, and it worked.

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