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4 comments

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    Abraham Shim

    ME TOO !!! I continue check my email. but ... ;;;

    I am in South Korea 

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    Angela Andrieux

    Hi Everyone,

    Today's early release was for the first 20,000 people who pre-ordered Luminar 4. This promotion sold out in early August. For all other users, the release day will be November 18.

    If you pre-ordered prior to August 7, 2019 please be sure to check your email and spam folders for our download notification. If you didn't receive it, then please contact us at www.skyum.com/support and we'll be happy to help.

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    Lyn Scott

    I have contacted support and I did purchase upgrade on 8/5.  Would like the email, please!  thanks!

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    Angela Andrieux

    Hi Lyn,

    Thanks for reaching out to support directly. We do our best to respond to all messages within 24 hours, but in high traffic times it can take a bit longer. Please know that someone will be in touch with you as soon as possible.

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