Luminar 4 locks up my PC with Sky Replacement

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8 comments

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    lv photography

    sky replacement works well for me.

    Windows 10 1903.

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    Geoff Swan

    How much memory do you have? Image editing can require lots of memory to work properly.

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    Galen Dalrymple

    16GB. 

     

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    Angela Andrieux

    Hi Galen,

    Please contact us at www.skylum.com/support and we'll investigate the issue.

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    Galen Dalrymple

    Angela: I sent in the information you requested this morning. Hopefully you'll be able to come up with something to help!

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    Angela Andrieux

    Hi Galen,

    Thanks! One of our techs will be in touch via email as soon as possible.

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    Doug W.

    I just downloaded Luminar 4 on a Windows PC, and everything works great except for the Sky Replacement button. When I click on Sky Replacement, Luminar 4 locks up. All other functions within the AI Sky Replacement function work just fine. My computer appears to meet minimum requirements.  

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    Angela Andrieux

    Hi Doug,

    Please contact us at www.skylum.com/support so we can look into it. Thanks in advance!

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