Should have checked

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Scott Schnelle

• October 26, 2019 15:08

I guess I should have looked on here before I updated my MacBook. If you haven't updated, don't do it if you want Luminar to work. It's almost totally unusable. I guess I'll have to use my Windows PC until it gets resolved. Kinda' hard to keep photos flowing with these issues...

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  Anna V

  • October 26, 2019 16:04

  Hi Scott, 

  We are sorry for the inconvenience.

  We will do our best to release the update with full Catalina support as soon as possible.

  For now, please try to revert back to Mojave if possible. 

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  Scott Schnelle

  • October 26, 2019 16:49

  Since I'm new to this Apple thing can you tell me how to do that?

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  Angela Andrieux

  • October 28, 2019 15:35

  Hi Scott,

  Unfortunately, since the process isn't as simple as clicking a button, I recommend reaching out to Apple support or searching the web for instructions on downgrading from Catalina to Mojave.

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  Scott Schnelle

  • October 29, 2019 11:49

  My workaround for now is to use my portable hard drive. It's a pita but works for now. If a fix doesn't come soon I'm going to have to look elsewhere. I was going to prepay for Luminar 4 but I'm holding off to see where this goes..,.

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  Kate Williams

  • October 29, 2019 15:58

  @Scott, Luminar 4 will be fully compatible with Catalina right from its release. 

  Once we have more news regarding the next compatibility update for Luminar 3, we'll notify everyone. Please stay tuned. 

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