DNG Support in Luminar 3 on iOS devices

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Eduardo Mueses

• October 22, 2019 15:27

it is my understanding that DNG is supported by Luminar 3. Notwithstanding, I have some DNG files that were created on the iPhone using the Moment App and they are nut showing up in my library (I have confirmed that the files are in the folder). I know that this might be a question for the folks at Moment, but I will like to get Skylum's point of view as to why they are not been detected by the application?

I have also confirmed, that DNG files created by Lightroom mobile, do not show on the library. This makes me believe that is an issue with the iPhone dng format.

I can see/open/edit dng files created by Lightroom/photoshop but dng files created by the iPhone apps do not show.

One wonders why will there be a difference?

Any info regarding this matter will be greatly appreciated.

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  Angela Andrieux

  • October 22, 2019 15:46

  Hi Eduardo,

  Most iPhone's are supported by Luminar 3 (you can find the full list of supported cameras here: https://media.macphun.com/uploads/uploads/Supported_cameras_Luminar_3.1.3.pdf )

  If your iPhone model is on the list then please send one of the DNG files that you're having trouble with to us at www.skylum.com/support so we can investigate the issue. Thanks in advance!

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  Eduardo Mueses

  • October 22, 2019 16:24

  Angela, mine is a iPhone XS Max, I assume that is supported under the umbrella of the iPhone X on your list. I will submit the files thought the support page.

  Appreciate the quick response.

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