Luminar 4 Early Bird promotion of Luminar 4

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Guillem Meléndez

• October 18, 2019 18:04

How can I find out if my purchase of Luminar 4 has entered in the Early Bird promotion (the first 20,000) and may be used in up to 5 devices.

My name is: Guillem Meléndez Bachs

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  Israel Amaro

  • November 11, 2019 13:30

  Well this marketing made by Skylum is confusing because I paid my copy on September 30 and I am going to receive my copy as every body else with a release date in November 18 

  The e-mail i receive was and said :

  I have some cool updates for you! First of all, we’re ready to reveal the official release date for Luminar 4 — November 18.

   

   If you bought Luminar 4 at an early bird price, you’ll get your copy on November 11.

   

  So regardless if I was the first 20,000 copies that will receive a bonus ... The e mail received said 

  The next thing I’d like to tell you is that you can use your Luminar 4 license on 2 different devices. The early bird pre-order licenses (first 20 000 copies) are good for up to 5 devices.

   

  I supposed to received my copy at early bird price without any bonuses announced.

   

  I shouldn't pay too early because the promotion still goes on till launching Luminar 4 with same smug promo one year, same price as every body paid since the 20 000 copies were done to date.

   

    

   

   

   

   

   

   

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  Member

  • November 11, 2019 16:10

  I had the same Isreal.  Who knows what is going on?
  
  Do we get an 'early bird' anything?

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  Kate Williams

  • November 11, 2019 17:05

  Hi, 

  Please note that an early-bird price is 49 USD / EUR and it was available only for the early-bird customers. 

  Early birds are the customers who were among the first 20,000 purchasers of Luminar 4 and pre-ordered their copy up to and including August 7. 

  Such artists will get Luminar 4 on November 11, within a couple of hours. 

  The majority of the community will get the app on November 18. 

   

   

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  Member

  • November 11, 2019 17:43

  I did exactly that!
  
  It is November 11th today.  And it's17:42 here now.

  

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  Israel Amaro

  • November 11, 2019 20:07

  Nice ! I will not longer trust Skylum any more. Next time I will wait, install and crack the software. Good bless piracy. 

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  Member

  • November 12, 2019 03:52

  Great.  Now how do you register it?
  
  

  Clearly your servers are working.  If I click 'buy now' instead of 'activate' I get to the option to buy something iI already have.

   

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  Angela Andrieux

  • October 21, 2019 16:20

  Hi Guillem,

  Please reach out to www.skylum.com/support so we can verify your order. Thanks in advance!

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  Angela Andrieux

  • November 12, 2019 02:07

  Hi Everyone,

  If you purchased the pre-order prior to August 7, 2019 and have not yet received your download email, please contact us at www.skylum.com/support and we'll be happy to help. Please also check your spam folder as sometimes our message are misrouted. Thanks in advance!

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  Vita Bergman

  • November 12, 2019 13:28

  Hi! 

  Please ensure that your antivirus or firewall isn't blocking outgoing connections.

  If the issue persists, try an alternative Internet connection if possible - there may be a setting on your network that blocks outgoing connections.

  If you still get the same error:

  1. Open Finder.
  2. Click Go in the top menu > click Go to Folder.
  3. Paste the following path: /etc and click Go.
  4. In the folder that opens find the file named hosts and attach it to your reply to this email.

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