Noise when I use lens auto correction
When I use the new lens autocorrection and click any of the 3 checkboxes the raw image gets much more noisy.
It happens with all raw files.
Is this intended?
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Hi Christian,
No, that is not the intended result.
We would appreciate if you send us a screenshot with information about your PC.
On Windows 7 or 8 click on "Start", then right-click the Computer shortcut and select Properties, from the Start menu or from most places where you see the Computer shortcut. Some options how to make a screenshot on Windows 7 or 8 can be found here: https://support.microsoft.com/en-us/help/13776/windows-use-snipping-tool-to-capture-screenshots
On Windows 10 right click on "Start Menu" and click on "System" in pop-up menu to open "System" window. Press the “Windows logo key + PrtScn” and the screenshot will appear as a file in a folder entitled “Screenshots”, inside your default “Pictures” folder.
We would highly appreciate if you can send us one of your original files. You can upload the file to www.WeTransfer.com & send us a shared download link to support@skylum.com.
Once we have your computer specs and one of your images we will do some testing. Thanks in advance for helping us sort this out!
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@Jason - You can request a refund by emailing support@skylum.com.
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@Morten - Can you send us an example to support@skylum.com? Your original raw, a specific list of edits made, and the exported JPG would be helpful. Thanks in advance!
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Hi Julia,
I have the trial version on my computer and I got the same problem. I found a way to fix it while editing. I hope this will be fix in the next version.
To fix the noise (not the perfect solution but it works very well) follow this instruction:
1- in Raw develop -> lens (the noise will appear), than
2- Go the Layers in the menu and select "Create New Stamped layer", Luminar will create a copy including all the modification in a layer. In this layer all the noise will be completely removed.
I hope this problem will be fixed in the future release and the Organize menu be added before I bought the software. Great Job.
Regards,
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This is still here in Luminar 3.3.0.0 (1533).
I really do not want to do a workaround with layers, it slows down a lot the process.Since this is a 8+ months bug (with a promise to patch it dating 6 months ago) I am a bit bummed. This makes editing work nearly impossible.
I will wait the next one or two updates (not being able to use the software meanwhile though). If this is not addressed, I will switch back forever to my previous editing setup.
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System info:
OS Name Microsoft Windows 10 Pro
Version 10.0.17134 Build 17134
System Manufacturer LENOVO
System Model 20ET003ARI
System SKU LENOVO_MT_20ET_BU_Think_FM_ThinkPad E460
Processor Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz, 2401 Mhz, 2 Core(s), 4 Logical Processor(s)
Installed Physical Memory (RAM) 16.0 GB
Solid State Drive Transcend 370 Premium Series 256GB TS256GSSD370S -
Hello Brian,
I'm so sorry to hear that. Please, contact our Support Team providing as many details as possible and they will gladly help you out. Use this contact form: https://skylum.com/support
Looking forward to hearing from you.
To give an example of the problems - the first is a screenshot from Luminar 2018 - the next is a screenshot of the saved jpeg file without any edits between them. As you can see the first is extremely noisy.
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