So, re-typing all this up because I posted it yesterday and it has mysteriously disappeared. Will try again (and again, and again, and again) until I get an actual response from Skylum on this one.
If my post violates some rules of this board, please feel free to let me know but please don’t just delete this because you don’t like what I have to say. Like I said, all I want is an answer.
This is a post in response to an article I just read of an interview with Skylum CEO Alex Tsepko. A link to the article can be found here: https://fstoppers.com/originals/image-editing-software-and-future-conversation-skylum-ceo-alex-tsepko-391280
What really upset me, and what felt like a kick in the teeth to myself (and I’m sure many others who purchased Luminar 3 on FALSE PROMISES) can be found around the middle the article. I’ve included the passage here:
Fstoppers Mel Martin writes, in reference in Luminar 3 DAM: It didn't go over well with many photographers, who found it slow, intrusive, and offering no improvements over what Lightroom has. [TSEPKO] adds: "One of the lessons we learned is we have to talk to many, many photographers. Many told us we must have a library to compete with Lightroom. Our goal was not to copy the Lightroom library, and we are still missing some features. On the other hand, many photographers did not want us to have a library." Lessons were learned, and Tsepko emphasizes that the focus is now more on sliders and tools that increase workflow efficiency. For those who don't need a library, there's Luminar Flex
So what I take from this is that the PROMISED DAM THAT WAS SUPPOSED TO BE DELIVERED IN LUMINAR 3 HAS BEEN ABANDONED. Instead what we were given is a program that crashes constantly, can’t handle remotely large libraries, is SLOOOOOOOOOW, and is completely lacking in what a real DAM is supposed to be (stable, contain METADATA, etc). And if there's any question that I'm mis-reading this, check out the Luminar Roadmap found here:https://skylum.com/luminar/roadmap
Not one mention of DAM or anything related. Sad.
If there is any question about the validity of what I’m claiming was promised, here’s a quote from Scott Bourne (President US and China of Skylum) taken from a Blog post dated June 27th 2018 (!!):
“As Skylum works on building the world's fastest Digital Asset Manager (DAM) for Luminar, the company is not merely copying the actions of other software makers. Skylum is not trying to replicate the tools or even the approach used by companies like Adobe. Instead, Skylum is rethinking everything to create something new…
Skylum plans to build our DAM so that we can keep simple things simple. We're focusing our research and engineering efforts on a few key things. We want our software to be fast. Our goal is to be the fastest. Period. We also want to make sure that with Luminar, it will be fast, fun and easy to browse, rate, edit, share, and enjoy your pictures. That's it.”
(and here’s a link to the full article should you want to check it out: https://skylum.com/blog/its-time-rethink-your-postprocessing-workflow)
Reading Bourne’s words again, I can’t help but wonder: WHAT EXACTLY WAS “RETHOUGHT” IN THE “DAM” WE NOW HAVE? It seems like nothing more than a glorified file manager, but hey, that’s just me.
To the point: I’ve seen MANY posts about this over the last year, and there are obviously MANY people upset that they have been tricked into buying a half-baked product based on promise after promise. I’ve also read MANY responses from Skylum employees that pretty much all say the same thing: ‘Wait till you see what we have in store for Luminar 4, it will blow you away’. NEVER have I read an actual response that addresses the issue or admits to the fact that we have never gotten what was promised BEFORE Luminar 3 was released (i.e. What we paid for).
So I am asking once again: WHEN WILL THOSE WHO PURCHASED LUMINAR 3 GET THE DAM THEY WERE PROMISED?
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