Support for Sony A6400

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Kenneth Bang

• September 23, 2019 17:27

Got a new Sony A6400 only to discover that it is not supported ny Aurora HDR 2019 - getting black corners on all files when I try to make an HDR image.

 

When will you support the A6400 or do I need to go to Photomatix ?

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  Maryna Skylum

  • September 24, 2019 08:50

  Hi Kenneth!

  We do consider adding it in the future. However, there is no ETA for that just yet.

  For now, we recommend you to install Adobe DNG Converter and convert your RAW files to DNG file format (which is supported by Aurora HDR 2019). 

  Please use one of the links below to download Adobe DNG Converter:

  For Mac OS:
  http://www.adobe.com/go/dng_converter_mac/ 

  For Windows:
  http://www.adobe.com/go/dng_converter_win/ 

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  Kenneth Bang

  • September 24, 2019 12:42

  Still didn't work - Aurora couldn't recognice the file format......but it worked in Photomatix..........

   

  Regards

  Kenneth

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  Kenneth Bang

  • September 24, 2019 18:19

  What am I doing wrong since it can't read my DNG files ?

   

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  Angela Andrieux

  • September 24, 2019 23:32

  Hi Kenneth,

  Please contact us at www.skylum.com/support so our techs can investigate why your DNG files aren't working.

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