Is it Just me or is this application slow as molasses on windows?

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Henry Plant
  • Edited

My machine:

AMD 3900x 

64gb Ram

RTX 2080

top of the line equipment... yet everything is super slow. 

Something as simple as creating a new folder in your exporter causes the export modal to quit responding. Experiencing frequent mouse glitches and system slowdown when your application is simply hanging out on screen. Why does batch processing 300 photos use 100% CPU and take over an hour when the same automated export in photoshop can take 5 minutes?  Meet me halfway and I'll be happy. 

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    Anastasia Davis

    Hi Henry! Could you specify how many images are in your catalog? Are they located on your internal or external drive?

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    Miguel Grande Utrera

    Good Morning. I share your opinion Henry. The application is slow for almost everything you adjust, it is also slow when you work with the catalog. My team is not as powerful as yours, Henry. Use Luminar 3 on an Asus i7 laptop with 16GB of RAM, Nvidia Geforce 960M graphics card with 4GB. I have configured the device to work only with Luminar, the device does nothing more and is still slow and uncomfortable to use. I have tried to change the driver of the graphics card to a current version and it does not improve, even to older versions but I also see no improvement. It's a shame because the software promises. Regards.

     

    Buenos días. Comparto tu opinion Henry. La aplicación es lenta para casi todo lo que ajustas, tambien es lenta cuando trabajas con el catalogo. Mi equipo no es tan potente como el tuyo Henry. Uso Luminar 3 en un portatil Asus i7 con 16GB de RAM, Tarjeta gráfica Nvidia Geforce 960M con 4GB. He configurado el equipo para trabajo solamente con Luminar, el equipo no hace nada más y aún así es lento e incomodo de usar. He probado a cambiar el driver de la tarjeta gráfica a una version actual y no mejora, incluso a versiones más antigua pero tampoco observo mejoría. Es una pena porque el software promete. Saludos.

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    Maryna Skylum

    Hi,

    Please, contact us at support@skylum.com.

    We'll investigate the issue!

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    Henry Plant

    I'm exporting to an internal 1tb m.2 ssd. I have about 2,500 photos in my catalog. 

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    Miguel Grande Utrera

    I work with an SSD in which I have the O.S. and applications. I save images and data on another 2TB SATA hard drive. There are applications that I also use for photo retouching and they work well. Regards

     

    Trabajo con un SSD en el que tengo el O.S. y aplicaciones. Guardo las imagenes y datos en otro disco duro SATA de 2TB. Hay aplicaciones que uso tambien para retoque fotografico y funcionan bien. Saludos

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    Chris Forsyth

    Check your memory utilization. The most recently release has memory leak issues. I would try and do clone and stamp and it would take 10-15 minute just prep. really hope that get fixed soon.

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    Gerone McNeill

    Agree with the above! Open task manager, resource monitor or the Mac equivalent after a reboot and only starting Luminar and see if your RAM goes crazy after a while, whether editing or just browsing. If not, then contact support for other options. But rule out the seemingly prevalent RAM issue first and maybe save yourself some time and frustration.

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    Helga Rowles

    Hello to everyone!
    We're aware of several issues related to memory leaks and our team is doing their best to fix them. There should be a significant improvement in the situation.

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    Saurabh Shetty

    Helga, if I may ask, the "significant improvement" that you mentioned... is that for Luminar 3 or 4? Cause honestly, we all are just looking at faster alternatives right now!

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    Anastasia Davis

    Hi Saurabh! We are working on both versions. There will be updates for Luminar 3 as well. 

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