2018 update not working.
I'm getting the same errors as many other users. The first error window looks like the attached image but there are quite a few - as I cancel out of each a new one comes up.
My system info is being sent via the email link shared with the other posts.
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I reported the same error a few days ago. Today I received a “fix” from Skylum but it didn’t solve the problem. This is the info they sent I'm sorry for the inconvenience.
Please reinstall Luminar 2018.
Click on ‘Start’ menu > Settings > Apps > under ‘Apps & features’ please locate Luminar 2018 and click ‘Uninstall'
Then, please restart your PC and download Luminar 2018 for Windows one more time using the link below:
https://s3-us-west-1.amazonaws.com/luminar2018/Luminar2018_Win_fix.exe
To date I am still waiting on Skylum developers resolving this issue. -
Hey guys,
In this case please do the following:
1) Uninstall the app and clear your registry. You can do that in CCleaner, it's free.
2) Delete the Luminar 2018 folder in the Program Files/Skylum directory.
3) Restart your PC.
4) Install Luminar 2018 again.
Please use this link to download Luminar 2018
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Hi Norman,
Please note that it is important to clean the registry and download the hotfix version from this link
Please confirm you did that.
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Hi S W,
1. Uninstall Luminar and clear your registry using CCleaner. You can download it here: https://www.ccleaner.com/ccleaner
2. Reinstall Luminar using this installation file
Please let us know how it goes.
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I also had this issue with this update. I had to completely uninstall and use the - Luminar2018_Win_fix.exe - fix.
It worked.. I am however now seriously sceptical about installing new Luminar updates.
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